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Page 463

The connected customer

As brands compete for increasingly price conscious consumers, customer experience (CX) has become a decisive differentiator. Yet many struggle to deliver, constrained by outdated systems,…

Building the AI-enabled enterprise of the future

“This is one of those inflection points where I don’t think anybody really has a full view of the significance of the change this is going to have on not just companies but society as a…

How to set AI boundaries at work

AI’s promise was it would liberate us from busywork. Instead, it’s becoming a new dependency. Maybe it’s an email you didn’t feel like writing. A brainstorm you didn’t feel inspired to…

Asia: Markets down as gold hits fresh high

Asia markets were down on Wednesday while gold extended its six-day rally after reaching a record high as investors sought safe havens following a selloff in equity and bond…

Nestle CEO switch a chance to reset: experts

NESTLE’S sudden sacking of its chief executive over an office relationship gives the Swiss food giant a chance to reset and return to its strengths, industry analysts said on Tuesday. The…

House releases trove of Epstein files

A House committee on Tuesday began uploading 34,000 pages of government documents on the investigation into sex offender Jeffrey Epstein, making them available to the public following…

Culture (page 463) | Grazia British