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IRS has a bizarre habit of hanging up on callers

IRS has a bizarre habit of hanging up on callers

By Swedan Margen

Culture

The IRS can't seem to stop hanging up on taxpayers, according to a new audit by the agency's inspector general, which monitored hundreds of customer service calls and found that in 15% of them, the connection was broken before the conversation was completed.

Originally published by washingtontimes.com. Syndicated material does not necessarily reflect the views of Grazia British.

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