The Download: meet our AI innovators, and what happens when therapists use AI covertly

In Silicon Valley’s imagined future, AI models are so empathetic that we’ll use them as therapists. They’ll provide mental-health care for millions, unimpeded by the pesky requirements for human counselors, like the need for graduate degrees, malpractice insurance, and sleep. Down here on Earth, something very different has been happening.

Last week, we published a story about people finding out that their therapists were secretly using ChatGPT during sessions. In some cases it wasn’t subtle; one therapist accidentally shared his screen during a virtual appointment, allowing the patient to see his own private thoughts being typed into ChatGPT in real time.

As the writer of the story, Laurie Clarke, points out, it’s not a total pipe dream that AI could be therapeutically useful. But the secretive use by therapists of AI models that are not vetted for mental health is something very different. James O’Donnell, our senior AI reporter, had a conversation with Clarke to hear more about what she found.

This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here.

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