ANZ bankers learn about job losses after e-mail error: report

The Melbourne-based bank is in the midst of a major restructure under new chief executive officer Nuno Matos

Published Thu, Aug 28, 2025 · 11:44 AM

Some ANZ Group Holdings staffers were inadvertently told they were being made redundant after receiving an automated e-mail asking them to return company computers, the Australian Financial Review (AFR) reported.

The e-mail, sent earlier this week, prompted a call with around 300 senior managers at the firm and an apology from Bruce Rush, the acting head of ANZ’s retail division, according to the AFR. ANZ managers had intended to outline the job losses to staff, who were instead sent an auto-generated e-mail, the report said.

The Melbourne-based bank is in the midst of a major restructure under new chief executive officer Nuno Matos. A number of senior executives have departed since Matos joined in May from HSBC Holdings.

McKinsey is conducting a firm-wide review after shortcomings in culture and risk management led the banking regulator to slap additional capital requirements on the firm in April. Matos, who’s known for his troubleshooting prowess at HSBC, has highlighted a priority of his turnaround strategy is to fix compliance deficiencies.

A spokesperson for ANZ did not reply to a request for comment. BLOOMBERG

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