Intel, AMD notify customers in China of lengthy waits for CPUs
The supply constraints have driven up prices for Intel’s server products in China by more than 10% Intel and AMD have notified Chinese customers of supply shortages for server…
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Amex projects upbeat 2026 profit on steady spending by affluent customers
It expects revenue to grow in the range of 9 to 10% – versus expectations of about 9% American Express (Amex) forecast annual profit largely above Wall Street expectations on…
Customers go ‘Back to Starbucks’ as company posts first U.S. growth in 2 years
Since Brian Niccol took over as Starbucks Chairman and CEO in 2024, he’s promised a grand turnaround for the coffee giant by going back to its roots in lovingly designed, customer-centric…
Verizon is giving customers a $20 credit for the Jan. 14 outage—but only if they claim it. Here’s how
If you are Verizon customer, like me, you’ve probably been scrambling to make phone calls, send texts, and get online since Wednesday, due to a massive nationwide service outage. (I am…
Costco’s newest membership perk isn’t impressing its customers
Costco’s latest promotional offering just dropped, but members aren’t rushing to claim it. At select warehouse club locations, members can now take home complimentary 3-pound bags of Gala…
Instacart is charging different prices to different customers in a dangerous AI experiment, report says
The grocery delivery service Instacart is using artificial intelligence to experiment with prices and charge some shoppers more than others for the same items, a new study found. The study…
Amazon Has New Frontier AI Models—and a Way for Customers to Build Their Own
Amazon has announced a new family of frontier artificial intelligence models—and a new way for customers to build frontier models of their own. The ecommerce giant announced the second…
OCBC customers unable to log into mobile banking app
OCBC customers are experiencing difficulties logging into the bank’s mobile application on Thursday (Nov 27). On outage tracking site Downdetector, more than 1,400 reports had been made…
As the holiday shopping season kicks off, these overseas sellers struggle to keep U.S. customers
At Fleece & Harmony, a woolen mill and yarn shop in bucolic Belfast, Prince Edward Island, in Canada, owner Kim Doherty used to be able to send yarn skeins to U.S. customers across the…
Scammed while travelling? OCBC rolls out free in-app calls for all customers
Bank says business and retail customers currently make over 8,000 calls to the bank each month while overseas OCBC said on Monday (Nov 24) it is introducing in-app calls on its digital…
Target has a new ’10-4′ policy: Here’s what customers can expect from the retailer’s turnaround plans
You may see more smiles next time you walk into a Target. That’s because the big box retailer is hoping to provide an “elevated” customer experience with it’s new “10-4” policy, requiring…
YouTube TV to Begin Issuing Customers $20 Credit for Disney Blackout on Sunday
When the Disney nets were first pulled from YouTube TV, the internet company said that if ESPN, ABC local stations and Disney’s other channels were unavailable for “an extended period of…
Why Peloton is telling thousands of customers to get off their bikes
If sweating it out on a Peloton helps you stay fit, be sure to see if you’re affected by a major new recall from the exercise biker maker. Peloton issued a major recall for some bike…
McDonald’s is losing its lowest-income customers — and it’s not hard to see why
The results are in. McDonald’s latest earnings report sheds light on the growing divide among U.S. consumers—as the wealthiest Americans continue to spend and eat out—while lower income…
3 software building fundamentals your customers will love
In a crowded market, building strong, lasting relationships is one of the biggest differentiators a business can create. And while product-market fit is table stakes, true customer loyalty…
Microsoft cloud customers face widespread disruptions
MICROSOFT cloud customers experienced widespread service disruptions on Wednesday after the company said “inadvertent configuration change” affected its widely used Azure service. The bug,…
Australian airline Qantas says millions of customers’ data leaked online
Qantas confirmed earlier that hackers had targeted one of its customer contact centres Australian airline Qantas said on Sunday (Oct 12) that data from 5.7 million customers stolen in a…
Gen Z ‘translators’ promise to connect brands with elusive younger customers
Connecting with Gen Z is crucial for brands, especially as teens and twenty-somethings gain spending power and influence. But doing so can be a bit of an art. That’s why a new crop of…
Poppi soda $8.9 million settlement: Customers can claim payouts—but the deadline is this week. Here’s how to file
The deadline to submit a claim in Poppi soda’s $8.9 million class-action lawsuit is quickly approaching. Qualifying customers have until this Friday, September 26 to file a claim in the…
Australia sues IAG's unit for allegedly misleading thousands of customers
RACQ Insurance, a unit of Insurance Australia Group, misled thousands of customers with false premium comparison The Australian Securities and Investments Commission on Tuesday (Sep 23)…
Why more customers are skipping McMuffins for gas station grub
Fast-food chains are losing their breakfast customers to an unlikely source: gas stations and convenience stores. Turns out, more and more Americans are getting their morning start by…
Luxury Western Boot Brands Find Clientele in Celebrities and More Wealthy Customers
It costs $28,000 for a pair of Miron Crosby cowboy boots and an astrological reading. This was one of the options listed as part of Neiman Marcus’ annual Fantasy Gifts holiday guide in…
Airlines have been upcharging everything from assigned seats to carry-on bags. Customers are finally pushing back
For years, some of the biggest airline companies in the U.S. have been increasingly relying on ancillary fees—like advanced seat assignments and carry-on bag costs—to meet their bottom…
Teenage Engineering’s first free product buys it new customers for under $9
Teenage Engineering’s sweet new Computer-2 PC case has the company’s coveted aesthetic, requires a single screw, and, in a surprising twist, is completely free. The Swedish design and…